Refund policy

No Refund Policy

Thank you for shopping with us! We strive to provide a seamless shopping experience. Please take a moment to review our No Refund Policy below:

  1. No Refunds
    All sales are final. We do not offer refunds for any purchases made on our website. Once an order is placed, it cannot be canceled, returned, or refunded.

  2. Exceptions for Damaged or Defective Items
    If you receive an item that is damaged or defective, please contact us within 2 days of receiving the product. We will evaluate the situation and may offer a replacement or store credit, but no direct refund will be provided. You may be required to provide proof of the damage or defect.

  3. Order Changes or Cancellations
    Once an order has been confirmed, we are unable to make changes or cancellations. Please ensure that all details (such as product selection, size, color, and shipping address) are accurate before completing your purchase.

  4. Digital Products
    Due to the nature of digital products (e.g., e-books, software, downloadable content), we do not offer refunds once the product has been delivered or downloaded.

  5. Customer Responsibility
    It is the customer’s responsibility to carefully review the product description, size guide, and any other relevant information before purchasing. We encourage you to contact us with any questions prior to finalizing your order.

  6. Store Credit
    In select cases, where applicable, we may offer store credit at our discretion. Store credit cannot be exchanged for cash and can only be used for future purchases.

By placing an order, you agree to the terms outlined in this No Refund Policy. If you have any questions, feel free to reach out to us before making your purchase.

Thank you for your understanding and support!

EmpowerClothing USA